• Order Online. Order securely online 24/7 on your computer or smart phone. Use the code supplied by your school to order your school package.
• By Email. Complete the sizing form and rental agreement.  Scan the documents and email them to support@911se.com
• By Fax. Complete the sizing form and rental agreement.  Fax the completed documents to 610-978-2606 

We will contact you within two business days to confirm your order.

Methods of payment:
We accept Visa, MasterCard, American Express.  Purchase orders are accepted from training academies and fire departments.

Please read these instructions CAREFULLY.  It explains how to place an order for your rental package with a special code provided. If you are not affiliated with any school, you do not need a code. You can place your order by going to “Rent a Standard Package”.

What is a code? It is a 6-9 digit code for your Fire Academy.  We work with many colleges and we have assigned one code to each school.  Once you sign in with the code you will be able to see and order the package specifically designed for your school.

How can I get a code for my Fire Academy? You should receive instructions from your school once you have registered with your Fire Academy. You can also email us at support@911se.com with your school information. We normally respond within 1 business day.​

Ordering Fire Academy school package with the code:

Step 1 : Do you have an account with us?

• If you do not have an account with us, please create your account with the code. Enter your school code and other basic account information. Then click on the button “Create account”.  Upon successful creation of your account with your code, you will be redirected to your school package.  Your school code and other information will be saved under your account. 
• If you already have an account with us and did not enter a code when you created your account, please update your account with the school code.
• Enter your school code and then click on the link “Save code” in my account page next to the school code field.  You will be redirected to your school package.
• If you are already logged in (with a proper code) go to rent school packages . You will see your school package based on the code you entered. Rent school packages also can be accessed from “Rent Gear Now” drop down menu.

Step 2 : Verify your school name, complete all required information including adding optional items to the package and sizing information.

Step 3 : Add the package to shopping cart and complete your order.

If you have any questions or concerns, please feel free to contact us.  We are open Monday – Friday from 8:00 am – 4:30 p.m. (ET).  Phone number: 610-279-6808 (ext. 105)  Email: support@911se.com Fax: 610-978-2606